Exams / AIF-C01 / Responsible AI and guardrails / Question 5
AIF-C01 practice question: Responsible AI and guardrails (5 of 5)
Guidelines for Responsible AI A free question from our original AIF-C01 practice exam. Try it, then open the answer to see why each option is right or wrong.
A council is designing a benefits advice chatbot for residents, many of whom are elderly or not confident online. Which design choice BEST reflects human-centred design for AI?
Choose one answer.
- AA. Hide the fact that residents are talking to an AI, so they trust it more
- BB. Remove any route to a human adviser, to keep costs low
- CC. Make clear it is an AI and offer an easy route to a human adviser
- DD. Let the chatbot make final decisions on benefit claims automatically
Show the answer and explanation
Answer: C
- A. Wrong: Hiding the use of AI undermines transparency and informed choice.
- B. Wrong: Removing human help fails the people who most need it and leaves no route for complex or sensitive cases.
- C. Right: Correct. Designing around users' needs means being clear about the AI and keeping a human route available.
- D. Wrong: Fully automated decisions on benefits remove human oversight where errors can seriously harm people.
Explanation
Human-centred design puts the needs of the people using and affected by an AI system first. It favours clear disclosure that AI is in use, accessible interfaces, human oversight for important decisions and an easy route to a person, so the system supports people rather than replacing judgement where it matters.
Study
Keep practising
Answer questions with a score at the end, or practise just this topic with the explanation after each one. No sign-up needed.