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CLF-C02 practice question: AI, machine learning and analytics (1 of 3)

Cloud Technology and Services A free question from our original CLF-C02 practice exam. Try it, then open the answer to see why each option is right or wrong.

A company is building a voice assistant for its customer helpline. It needs to turn callers' spoken words into text and to read replies back to callers in a natural-sounding voice. Which TWO services should it use? (Choose two.)

Choose two answers.

  1. A. Amazon Transcribe
  2. B. Amazon Comprehend
  3. C. Amazon Translate
  4. D. Amazon Rekognition
  5. E. Amazon Polly
Show the answer and explanation

Answers: A, E

  • A. Right: Correct. Transcribe is an automatic speech recognition service that converts speech to text.
  • B. Wrong: Comprehend analyses text for sentiment, entities and key phrases. It does not convert between speech and text.
  • C. Wrong: Translate converts text from one language to another. It does not handle audio.
  • D. Wrong: Rekognition analyses images and video. It does not work with speech.
  • E. Right: Correct. Polly converts text into lifelike speech.

Explanation

Amazon Transcribe turns speech into text, and Amazon Polly turns text into speech, so together they cover both directions of a spoken conversation. Other AI services handle different jobs: Comprehend analyses text, Translate translates it, Rekognition analyses images and video, and Lex builds conversational chatbots.

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