AWS Certified CloudOps Engineer – Associate (SOA-C03) study guide
What the SOA-C03 exam tests, domain by domain, and how to tell the right answer from the nearly right one. Each topic links to fuller study notes and free practice questions.
Last checked against the official exam guide and AWS documentation · How we write our content
About the SOA-C03 exam
The AWS Certified CloudOps Engineer – Associate exam (the successor to SysOps Administrator – Associate, and still coded SOA) checks whether you can run workloads on AWS day to day: watch them, fix them, keep them available, deploy and automate changes, secure them, and troubleshoot the network. AWS aims it at people with a year of hands-on AWS operations experience and a year in a related role such as system administrator.
| Questions | 65: 50 scored and 15 unscored, which aren’t marked |
| Time | 130 minutes |
| Question types | Multiple choice (one answer from four) and multiple response (two or more from five or more); no hands-on labs |
| Score | Scaled from 100 to 1,000; 720 to pass |
| Scoring model | Compensatory: you need to pass overall, not in each domain |
| Guessing | An unanswered question counts as wrong, and there is no penalty for a wrong answer, so answer everything |
Check the official certification page for the current price, languages and booking options before you book.
What the exam really tests
Where the Solutions Architect exam asks “what should we build?”, this exam asks “it’s running, and something is wrong or needs changing: what do you do?”. Expect questions that start with a symptom (an alarm stuck in INSUFFICIENT_DATA, a stack in UPDATE_ROLLBACK_FAILED, an instance that can’t reach S3) and ask for the cause or the fix.
Patterns that come up again and again:
- Automate it. If a task is repeated or a fix should happen without people, the answer usually chains a CloudWatch alarm or EventBridge rule to Systems Manager Automation or Lambda.
- Use the built-in feature. Managed runbooks, AWS Backup, Config remediation and Patch Manager beat custom scripts on “least operational overhead”.
- Read the error. Timeouts point to the network (routes, security groups, NACLs, endpoints); “access denied” points to policies. Don’t fix permissions for a network problem.
- Know the defaults. Many questions turn on a default you might not have noticed: EC2 doesn’t report memory, ALB health checks expect 200, CloudTrail event history keeps 90 days.
How to read a question
- Identify whether it’s a symptom question (find the cause) or a requirement question (choose a setup).
- For symptoms, place the problem in a layer: permissions, network, configuration, capacity or application.
- Note the qualifier: least effort, fastest recovery, lowest cost, most secure.
- Eliminate options that fix a different layer, then compare the rest on the qualifier.
How the domains add up
The first three domains carry the same weight, and networking and security together make up about a third. There is no small domain to skip: troubleshooting questions mix all five.
Domain 1: Monitoring, Logging, Analysis, Remediation, and Performance Optimization 22%
This domain covers seeing what is happening and acting on it: CloudWatch metrics, alarms, dashboards and the agent, CloudWatch Logs and CloudTrail analysis, EventBridge rules, automated remediation with Systems Manager, and tuning the performance of EC2, EBS, S3, shared file systems and RDS. Expect “the metric is missing” and “the alarm didn’t fire” questions as well as “choose the right volume type”.
CloudWatch metrics, alarms and dashboards
CloudWatch alarms watch a metric or expression and act when it crosses a threshold. Know alarm states, missing-data handling, composite alarms, metric math, anomaly detection and cross-account dashboards.
Study notes and 3 free questions on CloudWatch metrics, alarms and dashboardsCloudWatch agent and log collection
EC2 can't see inside the operating system, so memory, disk space and application logs need the CloudWatch agent. Know how to install and configure it at scale, what permissions and network access it needs, and why it fails.
Study notes and 2 free questions on CloudWatch agent and log collectionCloudTrail and log analysis
CloudTrail records API activity; CloudWatch Logs stores and searches application and system logs. Know trails vs event history, Logs Insights queries, metric filters, subscriptions, retention and exporting logs for analysis.
Study notes and 1 free question on CloudTrail and log analysisEventBridge rules and notifications
EventBridge rules match events from AWS services, CloudTrail and schedules, and send them to targets such as SNS, Lambda, SQS or Systems Manager. Know event patterns, scheduling, cross-account buses, and how to debug rules that don't fire.
Study notes and 1 free question on EventBridge rules and notificationsAutomated remediation with Systems Manager
Systems Manager Automation runbooks fix common problems automatically, triggered by CloudWatch alarms, EventBridge rules or AWS Config. Know the AWS-provided runbooks, how to wire triggers to them, and the permissions they need.
Study notes and 2 free questions on Automated remediation with Systems ManagerEC2 performance and right-sizing
Right-size EC2 with Compute Optimizer and CloudWatch data, choose instance families and purchase options to match the workload, and know burstable instances, placement groups and enhanced networking.
Study notes and 1 free question on EC2 performance and right-sizingEBS performance and volume types
Pick the EBS volume type by IOPS, throughput and cost, change volumes online with Elastic Volumes, and read CloudWatch metrics such as BurstBalance, VolumeQueueLength and throughput to find bottlenecks.
Study notes and 1 free question on EBS performance and volume typesS3 performance and data transfer
Speed up S3 with multipart upload, Transfer Acceleration, byte-range fetches and more prefixes, and move large data sets with DataSync or Snowball. Know when each applies and the request rate limits per prefix.
Study notes and 1 free question on S3 performance and data transferRDS performance monitoring
Find RDS bottlenecks with CloudWatch, Enhanced Monitoring and Performance Insights, fix connection storms with RDS Proxy, and scale with bigger instances, storage changes or read replicas.
Study notes and 1 free question on RDS performance monitoring
Domain 2: Reliability and Business Continuity 22%
Reliability questions ask how to keep workloads running and recover them when they fail: Auto Scaling policies and features, caching, scaling databases, health checks on load balancers and Route 53, Multi-AZ designs, AWS Backup and snapshots, restoring data to meet an RPO and RTO, and disaster recovery strategies.
EC2 Auto Scaling
EC2 Auto Scaling keeps healthy capacity matched to demand. Know target tracking, step, scheduled and predictive policies, warm pools, lifecycle hooks, health checks, instance refresh and how to troubleshoot launches.
Study notes and 3 free questions on EC2 Auto ScalingCaching with CloudFront and ElastiCache
CloudFront caches content at the edge and ElastiCache caches data in memory. Know cache keys and TTLs, invalidations, Origin Shield, cache hit ratio, and ElastiCache engines, strategies and scaling.
Study notes and 2 free questions on Caching with CloudFront and ElastiCacheScaling RDS, Aurora and DynamoDB
Scale RDS with bigger instances, storage autoscaling and read replicas, Aurora with Auto Scaling replicas and Serverless v2, and DynamoDB with on-demand or auto-scaled provisioned capacity. Know what each fixes.
Study notes and 1 free question on Scaling RDS, Aurora and DynamoDBLoad balancer and Route 53 health checks
Load balancer health checks decide which targets get traffic; Route 53 health checks decide which records are returned. Know their settings, default success codes, and why private endpoints need CloudWatch alarm-based checks.
Study notes and 2 free questions on Load balancer and Route 53 health checksMulti-AZ and fault tolerance
Remove single points of failure with Multi-AZ databases, Auto Scaling across zones, load balancers, per-AZ NAT gateways and redundant connections. Know how RDS Multi-AZ failover works and how applications must connect.
Study notes and 1 free question on Multi-AZ and fault toleranceAWS Backup and snapshots
AWS Backup runs backup plans across services and accounts with copies to other Regions and accounts; Vault Lock makes backups immutable. Know snapshot behavior, Data Lifecycle Manager, and cross-account copy requirements.
Study notes and 2 free questions on AWS Backup and snapshotsRestores, versioning, RPO and RTO
Restoring data means meeting an RPO and RTO: RDS point-in-time recovery, snapshot restores, S3 Versioning and delete markers, DynamoDB PITR and Aurora Backtrack. Know how each restore works and what it creates.
Study notes and 2 free questions on Restores, versioning, RPO and RTODisaster recovery strategies
Disaster recovery strategies range from backup and restore through pilot light and warm standby to multi-site active/active. Choose the cheapest that meets the RPO and RTO, and know the AWS services behind each.
Study notes and 1 free question on Disaster recovery strategies
Domain 3: Deployment, Provisioning, and Automation 22%
This domain is about creating and changing resources safely and repeatably: AMIs and EC2 Image Builder, CloudFormation and the CDK (and fixing failed stacks), StackSets and AWS RAM for many accounts, deployment strategies, Systems Manager for fleets (Run Command, Session Manager, Patch Manager, State Manager), and event-driven automation.
AMIs, Image Builder and container images
AMIs capture an instance's disk and configuration; EC2 Image Builder automates building, testing and distributing golden images. Know AMI sharing and copying, encryption rules, and container images in ECR.
Study notes and 1 free question on AMIs, Image Builder and container imagesCloudFormation and the AWS CDK
CloudFormation creates and updates stacks from templates; the CDK generates templates from code. Know change sets, drift detection, stack policies, DeletionPolicy, creation policies and signals, nested stacks and outputs.
Study notes and 3 free questions on CloudFormation and the AWS CDKTroubleshooting deployments
Deployments fail for a handful of reasons: stack states such as UPDATE_ROLLBACK_FAILED, missing permissions, service quotas, exhausted subnet IP addresses, wrong AMIs or key pairs. Know how to read the errors and recover.
Study notes and 2 free questions on Troubleshooting deploymentsStackSets and resource sharing
StackSets deploy one template to many accounts and Regions, AWS RAM shares resources such as subnets and Transit Gateways, and Service Catalog offers approved products. Know permission models and automatic deployment to new accounts.
Study notes and 2 free questions on StackSets and resource sharingDeployment strategies and third-party tools
Rolling, immutable, blue/green and canary deployments trade speed, cost and risk. Know how Elastic Beanstalk, CodeDeploy, ECS and Lambda implement them, and where third-party tools such as Terraform fit.
Study notes and 2 free questions on Deployment strategies and third-party toolsSystems Manager for fleet operations
Systems Manager runs fleets: Session Manager for shell access without SSH, Run Command for ad hoc commands, Patch Manager for patching, State Manager for desired configuration, Inventory and Fleet Manager. Know what each needs.
Study notes and 3 free questions on Systems Manager for fleet operationsEvent-driven automation
Event-driven automation reacts to changes as they happen: S3 events, EventBridge rules and Lambda functions. Know the event sources, scheduling, retries and dead-letter queues, and how to avoid recursive loops.
Study notes and 1 free question on Event-driven automation
Domain 4: Security and Compliance 16%
Security questions focus on operating securely: writing and troubleshooting IAM policies, multi-account controls with Organizations, SCPs and IAM Identity Center, compliance monitoring with AWS Config, encryption with KMS and ACM, managing secrets, and acting on findings from Security Hub, GuardDuty and Inspector.
IAM users, roles and policies
IAM policies control access in every operations task. Know identity and resource-based policies, explicit deny, conditions, roles for services and third parties, MFA enforcement, and least privilege.
Study notes and 2 free questions on IAM users, roles and policiesAuditing and troubleshooting access
When access is denied, check every policy layer: SCPs, RCPs, permissions boundaries, identity and resource policies, session policies and KMS key policies. Use CloudTrail, the policy simulator and IAM Access Analyzer to find and audit access.
Study notes and 2 free questions on Auditing and troubleshooting accessOrganizations, SCPs and IAM Identity Center
AWS Organizations, SCPs, RCPs and IAM Identity Center run security across many accounts. Know OU design, preventive vs detective guardrails, Control Tower, delegated administrators and permission sets.
Study notes and 1 free question on Organizations, SCPs and IAM Identity CenterAWS Config and compliance monitoring
AWS Config records resource configurations, evaluates them with managed and custom rules, and can remediate automatically. Know conformance packs, aggregators, organization-wide rules, and how Config differs from CloudTrail and Security Hub.
Study notes and 2 free questions on AWS Config and compliance monitoringEncryption at rest and in transit
KMS keys encrypt EBS, RDS, S3 and more; ACM manages TLS certificates. Know key types, key policies and grants, rotation, sharing encrypted snapshots and AMIs, encrypting existing resources, and certificate renewal.
Study notes and 1 free question on Encryption at rest and in transitSecrets and parameters
Secrets Manager stores credentials and rotates them; Parameter Store holds configuration and simple secrets. Know rotation setup and troubleshooting, cross-account access, replication and how applications retrieve values.
Study notes and 1 free question on Secrets and parametersSecurity Hub, GuardDuty and Inspector
GuardDuty detects threats, Inspector finds vulnerabilities, Security Hub gathers findings and checks standards, and Detective investigates. Know organization-wide setup and how to automate responses through EventBridge.
Study notes and 1 free question on Security Hub, GuardDuty and Inspector
Domain 5: Networking and Content Delivery 18%
Networking questions test VPC configuration (subnets, route tables, gateways), private connectivity (endpoints, PrivateLink, peering, Transit Gateway), protection (WAF, Shield, Network Firewall), network costs, DNS with Route 53 and Resolver, content delivery with CloudFront and Global Accelerator, hybrid links, and above all troubleshooting why traffic doesn’t get through.
VPC subnets, routing and gateways
VPC configuration decides what can reach what: subnets, route tables, internet and NAT gateways, egress-only gateways for IPv6, Elastic IPs, DHCP and DNS settings. Know what makes a subnet public and how to give private instances outbound access.
Study notes and 2 free questions on VPC subnets, routing and gatewaysVPC endpoints, PrivateLink and peering
Gateway endpoints, interface endpoints (PrivateLink), VPC peering and Transit Gateway keep traffic private. Know which services each endpoint type supports, private DNS requirements, endpoint policies, and when to peer or use a transit gateway.
Study notes and 2 free questions on VPC endpoints, PrivateLink and peeringWAF, Shield and Network Firewall
AWS WAF filters web requests on CloudFront, ALB, API Gateway and more; Shield protects against DDoS; Network Firewall inspects VPC traffic; Firewall Manager applies rules across accounts. Know which layer each protects.
Study notes and 1 free question on WAF, Shield and Network FirewallNetwork cost optimization
Network charges come from NAT gateways, data transfer between AZs and Regions, internet egress, public IPv4 addresses and endpoints. Know the cheapest paths and how to find what is driving the bill.
Study notes and 1 free question on Network cost optimizationRoute 53 routing and Resolver
Route 53 hosts public and private DNS zones, routes users with routing policies and health checks, and Resolver endpoints and rules connect DNS between AWS and on premises. Know record types, alias records and DNSSEC basics.
Study notes and 2 free questions on Route 53 routing and ResolverCloudFront and Global Accelerator
CloudFront caches and secures content at the edge; Global Accelerator gives static anycast IPs and fast Regional failover for TCP and UDP. Know CloudFront cache and origin settings, OAC, signed URLs, logging, and when to use each service.
Study notes and 2 free questions on CloudFront and Global AcceleratorTroubleshooting VPC connectivity
When traffic doesn't get through, check routes, security groups, network ACLs, gateways and DNS hop by hop, using VPC Flow Logs, Reachability Analyzer and Network Access Analyzer. Know the common causes of timeouts and refusals.
Study notes and 2 free questions on Troubleshooting VPC connectivityHybrid and private connectivity
Site-to-Site VPN, Direct Connect, Transit Gateway and Client VPN connect AWS to offices, data centers and remote users. Know redundancy for each, BGP basics, and how to troubleshoot a tunnel that is down.
Study notes and 1 free question on Hybrid and private connectivity
A 6-week study plan
This plan assumes about an hour on weekdays and a longer, hands-on session at the weekend. If you run AWS workloads every day, four weeks may be enough.
| Week | Focus | Do this |
|---|---|---|
| 1 | Baseline and monitoring | Take the free practice exam in timed mode. Then CloudWatch metrics, alarms (including missing data and composite alarms), the CloudWatch agent, Logs Insights, CloudTrail and EventBridge. |
| 2 | Remediation and performance | Systems Manager Automation and runbooks, Config remediation, Compute Optimizer, EBS volume types, S3 transfer features, EFS and FSx, RDS Performance Insights and RDS Proxy. |
| 3 | Reliability | Auto Scaling policies, warm pools and lifecycle hooks, load balancer and Route 53 health checks, Multi-AZ, AWS Backup and Vault Lock, restores and DR strategies. |
| 4 | Deployment and automation | AMIs and Image Builder, CloudFormation (change sets, drift, policies, troubleshooting), StackSets, RAM, deployment strategies, Systems Manager fleet tools. |
| 5 | Security and networking | IAM policy evaluation, Access Analyzer, SCPs, Config, KMS key sharing, secrets, Security Hub and GuardDuty. VPC routing, endpoints, Transit Gateway, Route 53 Resolver, CloudFront, troubleshooting. |
| 6 | Exam practice | Full timed practice exams. Review every wrong answer and redo the hands-on tasks behind your weakest topics. |
How to use practice questions well
- Treat each wrong answer as a troubleshooting lesson. Ask which layer the problem was in and why the other fixes would not have worked.
- Learn the defaults. Make a list of default values and behaviors that surprised you.
- Don’t memorize questions. The real exam won’t reuse them.
- Aim for 80% or more across a few full timed practice exams before you book.
Get hands-on
This exam rewards people who have operated AWS. In a personal account with a budget alert set: install the CloudWatch agent and graph memory; break and fix a CloudFormation stack; connect to a private instance with Session Manager; add a gateway endpoint and watch S3 traffic stop using the NAT gateway; restore an RDS instance to a point in time. Delete everything afterward.
Frequently asked questions
What’s the difference between SOA-C03 and the old SysOps exam?
AWS renamed the certification from SysOps Administrator to CloudOps Engineer with this version and updated the content to match how AWS workloads are run today. The exam code still starts with SOA, so check the exam guide (linked from the resources page) for the current task list.
Does the exam have labs?
No. The questions are all multiple choice or multiple response.
Should I take Solutions Architect – Associate first?
It isn’t required, and the two overlap a lot. Many people take SAA first because its design knowledge helps here, then find CloudOps easier to prepare for.
Are the practice questions the real exam questions?
No. Every question on this site is original, written from the public exam guide and checked against AWS documentation. Using real exam questions breaks the AWS Certification Program Agreement.
Test yourself
The free SOA-C03 practice exam has 65 questions with an explanation for every option. No sign-up needed.
Want to be sure you're ready? The 5 full-length practice sets add 325 new questions, none of them in the free exam. One payment of $14.99, no subscription. See the practice sets